Contact Us

Contact FURLAVIA

We are here to assist with questions regarding products, orders, payments, shipping, returns, refunds, or website-related matters.

Customer Support

Email: service@furlavia.com

When contacting us about an existing order, please include your order number so we can locate your purchase efficiently.

Business Information

Brand: FURLAVIA

Operating Entity:
CAT IS CAT VETERINARY MEDICAL LIMITED

Business Address:
Ground Floor Shop and Cockloft
No. 33 Ki Lung Street
Sham Shui Po, Kowloon
Hong Kong

Customer Service Enquiries

You may contact us regarding:

  • Product information
  • Order status
  • Shipping questions
  • Payment questions
  • Returns
  • Refunds
  • Damaged or incorrect products
  • Privacy requests
  • Intellectual property concerns
  • Website accessibility

Please contact us by email at:

service@furlavia.com

We aim to respond to legitimate customer enquiries as promptly as reasonably possible.